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8 Soft Sell Copywriting Techniques for Copywriters Who Feel “Icky” about Selling


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Whether you like it or not, copywriting is all about persuasion.

If you can’t persuade your readers to read, click and buy from you, you are going to have a short copywriting career.

The good news is, there are ways to sell through writing without sounding like a greasy car salesman.

In this blog post…

I’m going to cover soft sell copywriting and hand you 10 soft sell copywriting techniques to sell more products without feeling “dirty” about selling.

 

What’s the Difference Between Soft Sell Copywriting VS Hard Sell Copywriting?

Soft serve icecream

Hard selling in copywriting often employs direct and forceful tactics, pushing the product or service aggressively, sometimes to the point of creating discomfort for the potential customer.

Soft selling, in contrast, is a more subtle approach, where the aim is to guide the customer gently towards a decision rather than imposing it upon them.

Hard selling can be recognized by its aggressive urgency, exaggerated claims, pressure tactics, overused superlatives, and fear-based messaging.

These techniques, while effective in some scenarios, may leave both the copywriter and the audience feeling uneasy.

Soft sell copywriting, however, involves a more nuanced and empathetic strategy, focusing on building a connection and trust with the audience.

 

4 Hard Sell Copywriting Examples

Aggressive dog 

    1. Aggressive Urgency

      One classic example of hard selling is creating a false sense of urgency. Phrases like "Act now before this exclusive offer vanishes forever!" or "Limited stock available – order immediately!" may seem effective, but they can come off as manipulative and pushy.

        2. Exaggerated Claims

          Hard sell copy often relies on hyperbole. Statements like "The ONLY product you need for miraculous results! No other competitor even comes close!" might catch attention, but they risk alienating customers who seek authenticity and reliability.

            3. Pressure Tactics

              Hard selling may involve tactics like time-limited discounts or limited-time offers to create a sense of urgency. While this can drive immediate action, it can also lead to buyer's remorse if customers feel pressured into a hasty decision.

                4. Overused Superlatives

                  Another hallmark of hard selling is the excessive use of superlatives. Phrases like "The absolute best, groundbreaking, revolutionary product you'll ever encounter!" are absolute garbage. They immediately trigger skepticism in discerning consumers.

                   

                  4 Soft Sell Copywriting Examples

                  Happy dog

                  Now that we've explored the realm of hard selling, let's shift our focus to the more customer-friendly world of soft selling.

                  Soft sell copywriting revolves around building relationships and gently guiding potential customers towards a decision.

                  Here are five examples of soft selling techniques:

                    1. Storytelling

                      One powerful way to engage your audience without the hard sell tactics is through storytelling. Share relatable stories that subtly weave in the benefits of your product or service. By illustrating real-life scenarios, you create an emotional connection that resonates with your audience's experiences.

                        2. Emphasizing Value

                          Soft sell copywriting places a significant emphasis on the value your product brings to the customer's life. Instead of bombarding them with a laundry list of features, focus on how your product addresses their needs and enhances their daily experiences. By showcasing the value, you position your offering as a solution rather than just a commodity.

                            3. Customer Testimonials

                               Let satisfied customers become your advocates. Incorporate genuine testimonials into your copy to showcase real-world experiences with your product or service. Testimonials build trust organically, offering potential customers insights from those who have already benefited from what you offer.

                                4. Solve Problems

                                  Soft selling often involves providing valuable information related to the problem your product solves. By offering helpful insights, tips, and information, you not only build trust but also position your product as the natural solution to your audience's needs.

                                   

                                  The Main Benefits of Soft Selling in Copywriting

                                  Smiley face 

                                  Soft selling is not just a feel-good approach; it comes with real benefits that contribute to long-term success in the world of copywriting.

                                  Let's explore some of the key advantages of embracing the soft sell mindset.

                                  First…

                                  Soft sell copywriting builds trust.

                                  By respecting the customer's decision-making process and avoiding aggressive tactics, you create an environment where customers feel valued and understood.

                                  Trust is the foundation of any lasting relationship.

                                  And in copywriting, building a relationship with your audience is paramount.

                                  Second…

                                  Soft selling creates a positive brand image. Instead of being perceived as a pushy salesman, you position yourself as a helpful guide – someone genuinely interested in helping customers find the right solutions for their needs. This positive image not only attracts new customers but also encourages repeat business.

                                  Third…

                                  Another benefit of soft selling is the potential for higher customer retention. When customers feel comfortable and respected, they are more likely to return for future purchases. Soft sell copywriting focuses on creating a pleasant buying experience, making customers eager to engage with your brand again.

                                  Fourth…

                                  By adopting a softer approach, you also differentiate yourself in a crowded market. In an era where consumers are bombarded with aggressive sales tactics, a gentle and empathetic approach stands out. Soft selling allows you to cut through the noise and connect with your audience on a more personal level.

                                  Remember, the goal of soft sell copywriting is not just to make a sale but to build lasting relationships. As you incorporate these techniques into your writing, you'll find that the benefits extend beyond immediate conversions to the creation of a loyal customer base.

                                   

                                  How to Persuade Readers to Buy WITHOUT Coming Across as a Pushy Salesman

                                  Soft sell copywriting is an art that involves finesse and a deep understanding of your audience.

                                  Here are 8 actionable tips to help you master the art of persuasion without the discomfort of hard selling.

                                    1. Understand Your Audience

                                    Card says "who is your audience?"

                                      The foundation of effective soft sell copywriting is a thorough understanding of your audience.

                                      Who are they? What are their needs, desires, and pain points?

                                      Tailoring your message to resonate with your specific audience ensures that your copy feels personalized and relevant.

                                      The more you understand your readers, the better you can address their concerns and guide them towards a decision that genuinely benefits them.

                                       

                                        2. Be Authentic

                                          Authenticity is a cornerstone of successful soft sell copywriting.

                                          Speak in a genuine tone, avoiding hyperbole and false promises.

                                          Today's consumers are savvy and can quickly detect insincerity.

                                          By being authentic, you not only build trust but also create a connection with your audience.

                                          Share your brand's story, values, and mission in a way that feels real and relatable.

                                           

                                            3. Focus on Benefits, Not Features

                                              Soft sell copywriting shifts the focus from features to benefits.

                                              Instead of bombarding your audience with technical details, highlight how your product or service improves their lives.

                                              What problems does it solve for them?

                                              How does it make their day-to-day experiences better?

                                              By emphasizing the tangible benefits, you create persuasive copy that resonates with your readers on a personal level.

                                               

                                                4. Create a Connection

                                                Puzzle pieces

                                                  Building a connection with your audience goes beyond understanding their needs.

                                                  Soft sell copywriting involves establishing an emotional connection.

                                                  Share relatable stories, highlight shared values, and showcase the human side of your client’s brand.

                                                  When readers feel a connection, they are more likely to trust your recommendations and view you as a partner rather than just a seller.

                                                   

                                                  5. Leverage Social Proof

                                                  Soft sell copywriting benefits significantly from the power of social proof.

                                                  Showcase positive reviews, testimonials, or endorsements from satisfied customers.

                                                  When potential buyers see that others have had positive experiences with your product or service, it instills confidence and reduces the perceived risk of making a purchase.

                                                   

                                                  6. Offer Value First

                                                  A fundamental principle of soft sell copywriting is to provide value before asking for anything in return.

                                                  Whether through informative blog posts, engaging content, or helpful resources, positioning your brand as a valuable source establishes trust.

                                                  When the time comes for a call to action, your audience is more likely to reciprocate due to the perceived value they've already received.

                                                   

                                                  7. Address Objections Transparently

                                                  Red flags

                                                  Soft sell copywriting acknowledges that potential customers may have concerns or objections.

                                                  Instead of avoiding these issues, address them transparently in your copy.

                                                  Whether it's cost, features, or potential drawbacks, by openly acknowledging and providing solutions to objections, you build credibility and trust.

                                                   

                                                  8. Utilize Visual Storytelling

                                                  Group of people listening to story

                                                  Incorporate visual elements into your copy that tell a compelling story.

                                                  Whether through images, infographics, or videos, visual storytelling can convey emotions and messages more effectively than text alone.

                                                  Soft sell copywriting embraces the art of storytelling, and visual elements enhance the narrative, making it more engaging and memorable.

                                                  Remember, the goal of soft sell copywriting is to build relationships and guide readers towards informed decisions.

                                                  These additional tips complement the previously discussed strategies, providing you with a well-rounded toolkit for persuasive, empathetic, and effective copywriting.

                                                   

                                                  Conclusion

                                                  Feel relieved?

                                                  Good.

                                                  Now, enter your email below so you can receive daily copywriting tips to boost your income:

                                                   

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                                                  GET PAID LIKE A KING TO WRITE FOR BRANDS YOU LOVE - TODAY!

                                                  The "King of Copy" is Giving Away Tips for Becoming a Top Paid Copywriter Right Now

                                                  Enter your email below to open Jeremy's daily email tips and a FREE audio training straight out of his exclusive paid membership – Copy Kings

                                                  GET PAID LIKE A KING TO WRITE FOR BRANDS YOU LOVE - TODAY!

                                                  The "King of Copy" is Giving Away Tips for Becoming a Top Paid Copywriter Right Now

                                                  Enter your email below to open Jeremy's daily email tips and a FREE audio training straight out of his exclusive paid membership – Copy Kings